Privacy Policy

Nurture Spa (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, or interact with us in person or online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, shipping address, date of birth, and payment details.
  • Booking & Service Information: Appointment history, service preferences, and notes relevant to your treatments.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.
  • Marketing Preferences: Your consent and choices regarding promotional communications.

2. How We Collect Information

We collect information when you:

  • Book an appointment online, by phone, or in person.
  • Purchase a gift card, product, or package.
  • Subscribe to our newsletter or marketing communications.
  • Participate in promotions, surveys, or events.
  • Visit our website (via cookies and similar tracking technologies).

3. How We Use Your Information

We use your information to:

  • Provide, confirm, and manage your bookings.
  • Process payments and send receipts.
  • Personalize your spa experience.
  • Communicate promotions, events, and offers (with your consent).
  • Improve our services, website, and guest experience.
  • Comply with legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality and user experience.
  • Analyze website traffic and trends.
  • Deliver personalized marketing.

You can disable cookies in your browser settings, but some features of our Site may not function properly.

5. Sharing Your Information

We do not sell your personal information. We may share information only with:

  • Service Providers: Payment processors, booking platforms, marketing partners, and IT providers.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online transmission is 100% secure, we implement industry-standard safeguards to protect your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your information.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time.

To exercise your rights, contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our Site after changes are posted signifies your acceptance of those changes.

‍